Until now, the LOPD for data privacy in Spain has been complied with, a law that from May 25, 2018 is replaced by the General Data Protection Regulation (GDPR) of the European Union.
This Www.ehca.eu expresses its commitment to maintain and guarantee business relationships with the User in a secure manner by protecting their personal data and guaranteeing their right to privacy.
Personal data that requires Www.ehca.eu
In order to provide our services we need some identifying data depending on the service that Www.ehca.eu provides you:
For the guest book/reviews:
Name: to identify the User.
email: to know the email from which the comment was made.
For the blog:
If we have enabled Users to leave comments:
Name: to identify the User
email: to know the email from which the comment was made.
For the private customer area:
The customer area is a private area. The person responsible for Www.ehca.eu will provide you with a username and password so that as a User you can access this restricted service, understanding that it accepts all legal conditions.
For the contact form:
First and last name: to be able to respond to the query.
Phone: to be able to respond to the query
email: to be able to respond to the query
To make online payments:
In case of using credit or debit card or a PayPal account to make the online payment of any service or product, the Bank or financial details of the User involved in the payment are always managed directly by the providers that are indicated in the section Services offered by third parties. Www.ehca.eu will never have access to the User’s bank details.
Additionally, when you visit our Www.ehca.eu certain information is automatically stored for technical reasons such as the IP address assigned by your Internet service provider.
Thanks to the consent we can process your data, this being a mandatory requirement so that you can correctly access the services of Www.ehca.eu.
The user has his right to be forgotten when he wants all his data to be deleted from our databases.
The data collected Www.ehca.eu is not considered sensitive or protected data.
According to Article 9.1 of the new European Union General Data Protection Regulation (GDPR), personal data revealing:
Ethnic or racial origin.
Religious or philosophical convictions.
The treatment of genetic data.
Biometric data aimed at uniquely identifying a natural person.
Data relating to a natural person’s sexual life or sexual orientation.
We only work with the minimum identification data to carry out our work: first name, surname, address, telephone, email, NIF/tax code.
Data retention time
Customer data: name, telephone, postal address, email, etc. will remain in our system what is legally and technically required for the normal operation of the Www.ehca.eu, unless the User exercises his right to delete or Update.
As of 25 May 2018, Www.ehca.eu is governed by the European Union’s General Data Protection Regulation (GDPR).
Www.ehca.eu is hosted in the systems operated by Arcadina Sistemas Informáticos SL., hereinafter Arcadina, the necessary technical and organizational security measures are implemented to ensure the security of the User’s personal data and thus prevent its alteration, loss and treatment and / or unauthorized access. This in view of the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All this in accordance with the provisions of the GDPR.
Arcadina has also put in place additional measures to strengthen the confidentiality and integrity of information in this Www.ehca.eu. Continuously maintaining monitoring, monitoring and evaluation of processes to ensure respect for data privacy.
Specifically, the measures Arcadina takes are:
Connection with SSL certificate on the Www.ehca.eu.
Encryption of keys and passwords using standard cryptographic algorithms.
Protection of servers through firewalls, process isolation, and other standard security measures.
Geographically distributed daily backups to ensure continuity of service in the event of an incident.
That User who has provided his/her data to Www.ehca.eu, may contact the owner of the website in order to be able to exercise free of charge his right of access to his data, rectification or deletion, limitation and opposition with respect to the data incorporated in his Files.
The method that the User must use to communicate with Www.ehca.eu will be through his/her email account registered on our web service, or in writing.
The User may exercise his rights by means of a written communication addressed to Www.ehca.eu with the reference “Data Protection”, specifying his/her data, proving his identity and the reasons for his/her request at the following address:
Any information we need to store under a legal, tax or contractual obligation will be blocked and only used for such purposes instead of being erased.
Responsible for the file and processor
The data file holder is the owner of Www.ehca.eu.
Services offered by third parties
To provide services strictly necessary for its proper functioning Www.ehca.eu uses the following service providers under their corresponding privacy conditions:
Google Analytics, for statistics. https://policies.google.com/privacy?hl=es
Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
DonDomain, Domain Registration, and Mail Service. https://www.dondominio.com/legal/55/politica-de-privacidad/
Mandrill/MailChimp, sending emails. https://mailchimp.com/legal/privacy/
In our Www.ehca.eu we offer links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the provider of the social network may link his profile data with the information of his visit to Www.ehca.eu.
Therefore, the User should be informed about the functions and policies regarding the processing of his/her personal data of the respective social network. Whether you access one of our websites with one of your social media profiles or share information through them.
The User can access at all times the privacy policies of the different social networks, as well as configure their profile to guarantee their privacy.
Acceptance, consent and revocation
The User declares to have been informed of these conditions on the protection of personal data, accepting and consenting to the treatment thereof by Www.ehca.eu in the form and for the purposes indicated in the Legal Notice.
At any time the User may revoke his/her data, but without affecting actions already carried out in the past, that is, without retroactive character.